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Delivery & Returns

DELIVERY IS ON US | Totally FREE UK, Europe & Worldwide Shipping

You can purchase any items, no minimums required, Shipping is totally free on all orders.

We use the best carriers in the business, from Royal Mail, UPS, DPD & occasionally Yodel to make sure your order gets to you on time.

If wanted you can also choose a faster delivery method for your order, for an additional fee.

Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

If in doubt or need help, get in touch

Delivery Service | Delivery Time | Cost

ServiceLocationsDelivery ScheduleTotal Cost
Royal Mail 2nd Class Service All of UK 3-5 days
Monday - Saturday
Royal Mail 1st Class Service All of UK 1-3 days
Monday - Saturday
Next Day Delivery (Courier) UK Mainland only 24 hours
Monday - Friday
Royal Mail International Economy Air Mail Most European Countries

3-12 days
Dependant on Country

Royal Mail International Economy Air Mail Rest Of World (US, Australia...) 7-14 days
Dependant on Country

Next Day Delivery

All orders placed before 3:30pm Monday - Friday will be dispatched the same day. (UK) Next Day delivery orders are to be placed before 3pm, Next Day Delivery does have a tracking option, We will add the tracking reference to the delivery notification that you should receive when we have dispatched your order, or your welcome to get in contact.

Returns / Exchanges

Goods purchased can be returned for an exchange or refund if they are received at Official Geek Merch within 100 days after delivery. The goods should be returned in their original condition and we will refund the whole cost of the goods or we will happily exchange for an alternative size / product / colour. The customer will have to pay for the return postage of the goods. All items are double checked before packaged but if an item is found to be faulty or wrong we will arrange payment for the return of the item.

Please Return Items to

Official Geek Merch, 67 Main Street, Carlton, Market Bosworth, Warwickshire, CV13 0BZ

Missing Items

If you suspect your item is missing then first contact us via our contact form an we will be in touch (within 24 hours, normally faster) and we will do our best to track your order. If your item is deemed missing then you can make a claim for compensation via Royal Mail.

International Custom Charges

Important: Any customs or import duties are levied once the package reaches its destination country. Additonal charge for the customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widly country to country, you may want to contact your local customs office for further info.